Shipping policy

Processing Time

For Blanks (In-Stock Items)
Blank orders are processed right away from our U.S. warehouse operated by our third-party fulfillment partner, Completeful, located at 1229 NW Evangeline Thrwy, Lafayette, LA 70501. No printing, no waiting on production. Your blanks are delivered within 1-3 business days (Monday-Friday, excluding holidays) after payment confirmation. You will receive a confirmation email with tracking information once your order ships.

 

For Custom Printing

If you request custom printing services, please contact us at design@streetcrafter.co to discuss your design, quantity, and timeline. Custom printing orders require 14-20 business days for production and printing at our partner facility in Bangladesh, with express shipping via DHL, FedEx, or UPS. Processing and shipping timelines will be coordinated via email based on your specific requirements.

Bulk orders (30-100 pieces) may require an additional 1-2 business days of processing. During high-volume periods (sales, holidays), processing may also take an additional 1-2 business days.

Delivery estimates begin from the ship date, not the order date. Estimates are not guaranteed and may be affected by carrier delays, weather, or other factors outside our control.

 

Shipping Destinations

We ship within the United States only, including all 50 states. We do not offer international shipping at this time.

Shipping Delays & Your Right to Cancel
In compliance with the FTC Mail, Internet, or Telephone Order Merchandise Rule, if we are unable to ship your order within the timeframe stated at checkout (or within 30 days if no timeframe is stated), we will notify you promptly with a revised shipping date and offer you the choice to either accept the new date or cancel your order for a full and prompt refund.

 

Order Tracking

Once your order ships, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to update.

Lost, Delayed, or Stolen Packages
If your tracking shows delivered but you haven't received your package, please check with neighbors and your local carrier first, then contact us at design@streetcrafter.co within 7 days and we will assist in resolving the issue.

If your package appears lost in transit, contact us and we will open an investigation with the carrier and work with you toward a replacement or refund.

 

Incorrect Address

Please double-check your shipping address at checkout. If you notice an error, contact us immediately at order@streetcrafter.co. We can update the address only if the order has not yet shipped. We are not responsible for orders delivered to an incorrect address provided by the customer.